Charter

  • Deliver friendly and responsive counter services towards customer needs and requirements.
  • Ensuring no disruption in accessing electronic resources that subscribed.
  • Providing answers or responds towards reference inquiries professionally.
  • Ensuring accession of library website service functioning well.
  • Accelerate the processing of materials for users reference purposes.
  • Preparing feedback on purchasing order status for the proposer.
  • Accommodate conducive library environment.

Quality

UiTM Library are committed in managing and providing library services professionally along with continues enhancement practice towards customer needs.